If you encounter issues during the sign-up process, please follow the steps below:
Step 1: Check the registered email is correct and the email account is working (i.e. receiving emails from others).
Step 2: Check the spam and junk folder and search for the confirmation email.
Step 3: You can also whitelist GJ emails to ensure you receive updates and communications.
We may experience high levels of activity from time to time, so please be patient. If you have followed these steps and are unable to resolve the issue, you can send a request to our customer service team via email: firstname.lastname@example.org